Huck's Hoagies

I am completely blown away by this place and not in a good way!. This place used to be the standard for great and delicious subs! Now it's awful with super skimpy subs that are extremely over priced and a free attitude to go with it. The steak and cheese was very bland and didn't even fill the sub roll. The Italian sub was nothing more then a joke. Pretty sad you can get a better sub at Market Basket. I remember a time when this place filled their subs with great tasting products and greeted you with a smile. Now it seems it's a bother for them when you walk in. The steak also had alot of gristle and had almost a dirty grill taste. The fry oil needs to be changed more as they tasted like old grease. So many places to get subs in this town and everyone knows Hucks used to be the place. To bad big thumbs down for me. Maybe try going back to the basics and focus more on making customers happy instead of trying to retire early with the skimpy rations.

Provided us with cold fries. Requested new ones. They refried the same ones. After which, the nasty lady with red, long hair snapped at me, “ma’am, it’s going to take 15 minutes for new fries.” Wow, great customer service! Then the young gentleman brought me my nicely refried French fries within one minute of my returning them. I’m shocked at the nasty service as well as reusing French fries I had already had at my table. That’s got to be against some health code. Absolutely disgusting as well as just an awful human being. She treated me badly as a customer as well as the young counter person that was working with her. When he went to her with my complaint about the fries, she got all red in the face and snapped, “Do I look like the fry person?” Nasty, nasty human being.

Let me start off with the food has always tasted great. But, multiple times my order has been messed up and the last time will be the final time. I ordered a meatball sub with mushrooms and no bread in a container and also a chicken finger dinner (basket of tenders and fries) with BBQ on the side. By the time I got the food one of my buddies had already eaten his sub when he ordered at the same time. So the order took 40 minutes to get my food and when I did I got a meatball sub in a sub roll and they gave me a chicken tender sub. They didn’t get one thing correct and all I got was their typical response “sorry”. On top of that the third guy that was with me they completely forgot to make his order after 40 minutes of waiting. Something needs to change.